NeuroMetrix, Inc. Privacy Policy

This site is owned by NeuroMetrix, Inc. This Privacy Policy is designed to inform you about our practices regarding collection, use, and disclosure of information that you may provide via this site. NeuroMetrix recognizes its responsibility to protect this information, to ensure privacy is maintained and that it is held securely and confidentially. Please be sure to read this entire Privacy Policy before using or submitting information to this site.  By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Our purpose in collecting personal data about you is to:

  • respond to your requests and inquiries
  • provide you with information which interests you
  • effectively communicate with you
  • provide you with products and services
  • improve our products and services

We collect personal data from you when you voluntarily choose to provide such information, such as when you enter your personal data on this web-site.  If you contact us by telephone, we may also keep a record of that contact.  Contact information that is submitted to NeuroMetrix related to obtaining our products may be transmitted to business partners for the purpose of providing you with the information or service which you requested.

If you provide information related to your experience with our products through our Share Your Story link on the SENSUS Patient Stories page, we will only use it with your authorization.  We appreciate your authorized use of testimonials, as it may help other individuals that suffer from a similar condition.

NeuroMetrix will not release personal information except as outlined, or as required by law or legal process, or to comply with authorized government oversight.  We may contact you in order to provide updated information about our web-site, new or revised products, or about NeuroMetrix, Inc.

NeuroMetrix takes rigorous precautions to protect its information systems from damage or tampering. These safeguards include but are not limited to physical security measures such as locked server cabinets, restricted access to certain offices, or areas, and the use of passwords and encryption. Technical safeguards include the use of passwords, data access permission levels and encryption. Human resource security measures include training in handling personnel information and confidentiality agreements.

NeuroMetrix has established an information security team for the purposes of addressing privacy and information security issues. This team is comprised of members of senior management, information systems and quality assurance. The purpose of this team is to ensure that information privacy and security issues continue to be in the forefront of NeuroMetrix's business strategies.

If you have questions or comments about this Privacy Policy, please click here.

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on November 16, 2013.